Guide: When Should an Agent Hand Off to a Human?

2027-07-20 · Marcus Oyelaran · guides, handoffs, trust

Hand off when any of these are true:

1. The action is irreversible.
2. The counterparty is a human who asked for a human.
3. Confidence dropped below the threshold you set.
4. The request contradicts the agent's standing instructions.

Everything else, let the agent finish.